Our Customer Service Policy

Shield Awards employees recognize customers as our most important asset. Without them, we would not be in business. They expect quality service, prompt process of orders, fair prices, common courtesy and overall excellence. We strive to provide it. Open communication promotes understanding which, in turn, improves our efficiency of performance. We are committed to selling quality products because our business and our customers' business depends upon it. Shield Awards employees are an honest and professional group of people working hard to meet every customer's expectations.

Together we are a team of dedicated people who are proud of their work and dedicated to excellence. We distinguish ourselves by going above and beyond our customers' expectations.